Frequently Asked Questions
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We Provide a 365-Day Warranty. If you have received a defective product, please send an email to service@aspectek.com,
including the following:
- Order ID
- A brief review of the problem
- Full Name
- Full Address
- A short video demonstrating the defective product
We will do our best to assist you!
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❗Unplug Bug Zapper Before Changing Bulb❗
Video Tutorial:
- 20W Bug Zapper YouTube Video
- 20W Bug Zapper (Old Model) YouTube Video
- 20W Bug Zapper (Black Sides Model) YouTube Video
- 40W Bug Zapper YouTube Video
- OutDoor Bug Zapper YouTube Video
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Please check out our YouTube Video Tutorial
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US & Canada: shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Our stores
Locations & hours
1410-1200 W 73rd Ave, Vancouver, BC Canada V6P 6G5
Mon - Fri: 9am - 6pm
Sat: Closed
Sun: Closed
Our Story
With 25 years of experience, Aspectek strives to be a leading provider of innovative solutions in pest control, garden care, and home improvement. We prioritize environmental sustainability and ensure our products and practices align with eco-friendly values. Our commitment to exceptional customer service surpasses expectations.